Additional Information
Returns Policy
All goods must be returned in a re-saleable condition in its original packaging. The product must not be used by the client or defective and must contain all original parts and accessories. Returns must be made within 30 days, we will use our own discretion to accept returns after this time.
We can decline a return or exchange during the process if the returned items have been damaged or if any of the above stipulations have not been met.
Customers will be liable for any shipping costs to return items, they can send them back through a third-party service, deliver them to our showroom in Kylemore or FEI can organise collection for a fixed fee.
Any items returned for exchange or refund without the original documentation or return form will be rejected. Please clearly state on the invoice or return form whether you are requiring a refund or exchange and give your reasons for this.
Products may be exchanged for a different size or colour of the same product, provided that thepreferred colour or size is in stock. This option is available within 30 days of the delivery and the item must not be used in that period. If the preferred size or colour is not available, or you would like a different product, please return the unwanted product and place a new order.
Returns will be processed within 2-4 business days of arrival at our warehouse.
It may take up to 10 days to appear on your bank statement as bank processes vary depending on the
institution.
Please note that refunds will be issued to the original method of payment. Returns can be addressed
to Unit 1, Kylemore Park West, Ballyfermot, D10WC62.
Free Click and Collect
How does it work
1. Choose our “Click & Collect” service at the checkout.
2. You’ll receive an Order Confirmation e-mail with your order number
3. Once your order is ready, you’ll receive another email or phone call with instructions on how to collect.
4. Have your order number handy
Orders will be ready for collection within 24-72 hours if items are in stock.
If it’s a big order, remember to email or phone us before you arrive to avoid long waiting times.
[email protected]
018167510
Shipping Information
Fitness Equipment Ireland Shipping Rates
At Fitness Equipment Ireland, we offer reliable and affordable shipping options to ensure your gym equipment arrives safely and on time. Our shipping rates are designed to accommodate various order sizes, from small packages to large pallets.
Shipping Costs & Categories
Standard Shipping (30kg or Less) – €7.72
Ideal for smaller items such as resistance bands, and accessories.
Big Items Shipping – €20.00
Suitable for larger individual items like barbells, dumbbells etc.
Single Pallet Shipping – €40 – €50
Designed for bulkier orders requiring palletised delivery, ensuring safe and secure transport.
Double Pallet Shipping – €80.00
Recommended for larger gym setups, large cardio machines or multiple heavy items shipped together.
Triple Pallet Shipping – €120.00
Best for large-scale commercial gym installations, games tables or bulk equipment purchases,
Hyrox Equipment Shipping – €45.00
Specific rate for Hyrox training equipment, ensuring specialised handling and delivery.
- You can also opt for Free Collection at our Showroom in Kylemore Park West
Please note that large items are kerbside/driveway delivery only. The driver is not authorised to carry goods up or down steps or through your property.
Why Choose Our Shipping Services?
Fast & Reliable Delivery – We work with trusted couriers to ensure timely arrivals.
Secure Packaging – Your equipment is carefully packed for maximum protection.
Competitive Pricing – Transparent and cost-effective shipping rates for all orders.
At Fitness Equipment Ireland, we are committed to providing hassle-free shipping, whether you’re ordering a single piece of equipment or outfitting an entire gym. If you have any questions about shipping or need assistance with large orders, feel free to contact our team.
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