FAQ’S

We are here to help

Returns

Items can be returned within a 30-day period after delivery in it’s original packaging. We can organise to collect and deduct this charge from your refund or you can return the item yourself.

Can I track my order/ where is my order?

Please send us your order number to [email protected]

Can I exchange an order?

Please send us your order number to [email protected]

How long will my refund take?

We process refunds within 24 hrs however banks take approx. 7 working days on average to send the money back to your account. This varies depending on which bank you are with.