FAQ's
How long does delivery take?
Delivery usually takes between 4-7 working days. During busier periods times can vary.
Does the equipment come assembled?
Our equipment would come flat packed and involve some assembly. We are able to assemble the equipment for you at an additional cost. Please contact us on 018167510 or email [email protected] for a quote on assembly.
Do I need to pay custom charges?
On deliveries in all of Ireland, there are no additional costs. The price you pay on the website/on your quote is the total amount that you pay and there are no hidden fees
Where are you based?
We are an Irish company based in Unit 1 Kylemore Park West, Dublin 10 D10WC62. We have been operating for over 8 years.
Can I pay with one4all vouchers?
Yes, you can pay with one4all vouchers. Due to money laundry measures recently introduced, we can only process €50 at a time. Email us on [email protected] that item/items that you are looking to get and send across the 16 digital card number, cvv and expiry date. We can send you a payment link if there is any remaining balance.
How can I cancel my order?
Please call us on 018167510 if you would like to cancel your order. So long as we have not already dispatched your order, we can issue you a full refund. If your order has already been dispatched we will deduct the delivery and collection charge.
What do I do if I received a faulty item?
We’re sorry to hear you have received a faulty item! Please send us the following info:
• Your Order Number
• Item Name
• Photos/videos that show the fault as clearly as possible
What is your return policy
Items can be returned within a 30-day period after delivery. We can organize collect and deduct this charge from your refund or you can return the item yourself.
Do you do discounts on large orders?
Yes, we do discounts on large orders. You can email [email protected] to get a quote for our best price
Delivery usually takes between 4-7 working days. During busier periods times can vary.
Our equipment would come flat packed and involve some assembly. We are able to assemble the equipment for you at an additional cost. Please contact us on 018167510 or email [email protected] for a quote on assembly.
On deliveries in all of Ireland, there are no additional costs. The price you pay on the website/on your quote is the total amount that you pay and there are no hidden fees
We are an Irish company based in Unit 1 Kylemore Park West, Dublin 10 D10WC62. We have been operating for over 8 years.
Yes, you can pay with one4all vouchers. Due to money laundry measures recently introduced, we can only process €50 at a time. Email us on [email protected] that item/items that you are looking to get and send across the 16 digital card number, cvv and expiry date. We can send you a payment link if there is any remaining balance.
Please call us on 018167510 if you would like to cancel your order. So long as we have not already dispatched your order, we can issue you a full refund. If your order has already been dispatched we will deduct the delivery and collection charge.
We’re sorry to hear you have received a faulty item! Please send us the following info:
• Your Order Number
• Item Name
• Photos/videos that show the fault as clearly as possible
Items can be returned within a 30-day period after delivery. We can organize collect and deduct this charge from your refund or you can return the item yourself.
Yes, we do discounts on large orders. You can email [email protected] to get a quote for our best price
